“You gotta be kidding me?”. The words echoed though my head as I sat listening to the voice coming through my headset. The person speaking was a senior manager describing the issues he was facing with his team and the performance problems he was plagued with. He had identified the problem as his people were ... Read More
Posts Tagged ‘Interpersonal Communication’
Excluding Introverts from Your Leadership Mix Could be Costing You... It's interesting to note that in North America when it comes to business the concept of a strong silent hero leading the way and the one ultimately in charge, such as the characters played by John Wayne or Clint Eastwood in the movies, has been replaced ... Read More
The Value of Recognition for Performance, Productivity and Profits A little recognition goes a long way. I’ve never forgotten one senior manager who took the time to send me a card on the birth of my son. It made an enormous impression on me, especially since he had a reputation for being a somewhat ruthless manager. ... Read More
Something I often hear from project managers and team leaders is that everything would be so much easier if they didn't have to deal with people! And I know exactly what they mean! I hadn't been working very long when I was given the task of managing a summer student who had been hired to ... Read More
Listening to several people talking at a break at a recent meeting I realized what a headache it can be for people when they have to work with others. It was obvious that many of the people I was talking with were experiencing a great deal of stress because of others. It's interesting how much ... Read More
