There was a front page story the other day about a joint US-Canada study that looked at people’s behaviour in a series of experiments which found that, in general, the people who self-reported a higher socioeconomic status “are more likely than poorer folks to break laws while driving, take candy from children and lie for ... Read More
Archive for February, 2012
“You gotta be kidding me?”. The words echoed though my head as I sat listening to the voice coming through my headset. The person speaking was a senior manager describing the issues he was facing with his team and the performance problems he was plagued with. He had identified the problem as his people were ... Read More
Excluding Introverts from Your Leadership Mix Could be Costing You... It's interesting to note that in North America when it comes to business the concept of a strong silent hero leading the way and the one ultimately in charge, such as the characters played by John Wayne or Clint Eastwood in the movies, has been replaced ... Read More
The Value of Recognition for Performance, Productivity and Profits A little recognition goes a long way. I’ve never forgotten one senior manager who took the time to send me a card on the birth of my son. It made an enormous impression on me, especially since he had a reputation for being a somewhat ruthless manager. ... Read More